We offer an easy exchange policy inside Dhaka, Dhaka suburbs & outside of Dhaka. Exchanges can be made within 7 days (Inside Dhaka), 10 days (outside of Dhaka) from the purchase date. We do not offer any kind of refunds in cash/digital currency for online or store purchases.
Conditions for Exchange/Return and Refund:
- The product must be unused, unworn, unwashed, unaltered, and without any flaws. Products can be tried on to see if they fit and will still be considered unworn.
- The product must be intact with tags.
- All items must be returned in original condition (including all receipts/invoices and packaging) with barcode tags attached.
- Each Product is eligible for a single exchange only.
- Refunds will be processed and issued to the original payment method used for the purchase.
- Refund or Exchange facility is not applicable for products on discounted or discontinued items.